Being independent is great. We can source any parts from any manufacturer from any supplier (almost). There's no head office to tell us what to do. With our combined 100+ years of riding experience in everything from professional racing to fixing up $5 yard-sale bikes, we have our own opinions which we'll happily share with you. On the other hand, we're not dogmatic - we know that people have their own preferences, so if you know what you want we'll try to get it for you. Every time the courier comes, it's like christmas for us. We love it.