Shipping

Orders within New Zealand

Since we're all bike geeks ourselves, we know how important it is to get that little (or big) piece of bike gear straight away.  Our courier service is normally overnight on small parcels and larger items two working days.  Please allow extra time if you a rural delivery.  We'll email you a tracking number, so if you can't stop thinking about your new wheels/frame/jersey, you can find out exactly when it's going to arrive.

International Orders

Down here in NZ, we know how frustrating it can be to read 'no international orders' on overseas websites, especially when it's something cool. For that reason, we ship anywhere in the world (except maybe Antarctica in winter, sorry penguins). International orders are sent with either Fedex or NZ Post and take between 5-10 working days to arrive, depending on where you are. We will provide a tracking number by email once the items have been sent. Shipping costs will be calculated at checkout based on your location. Please be aware that if you live in a rural area, or an area the courier do not deliver to, we may need to charge an extra fee which isn't included in the final rate - we'll contact you if this is necessary.

Sometimes you'll receive an extra charge from customs once your item enters your country - this usually only happens with high-value orders. We're not responsible for customs charges, and we can't accurately predict them either - sorry!